Ready to develop your Voice of Customer program and need to drill down? Here’s everything you need to get down to business: your score, in-depth analysis and a detailed action plan. Also talk to us about your Customer Strategy.
| Available for non-certified clients | Yes |
|---|---|
| Method | Email/online |
| Project management | Yes |
| Survey design | Yes |
| Nr. of questions | 3 NPS + X |
| Approx. nr. of responses** | TBD |
| DB preparation | Yes |
| Survey setup |
Yes |
| Report/Analysis | Deep |
| Recommendations/Consultancy | Deep |
| Client presentation | Yes |
| Extras | Workshop/Training/Implementation* |
*With Futurelab consultants
